Short answer
An IQA checks that each assessment decision is backed by evidence that is valid, authentic, current and sufficient, that the learner got clear feedback and that the records are complete, signed and dated.
Is the evidence good enough?
Every judgement rests on evidence. I check it against four tests:
- Valid: it shows the criteria being assessed, not something close to them.
- Authentic: it is the learner’s own work.
- Current: it shows what the learner can do now.
- Sufficient: there is enough of it to be confident.
Is the decision clear?
I should be able to see why you decided the learner met the standard, without asking you. Link each piece of evidence to the criteria it covers.
Did the learner get useful feedback?
Good feedback tells the learner what they did well, what to improve and what comes next. “Well done, all criteria met” tells them nothing.
If I have to ask you why you made a decision, the record is not finished.
Are the records complete?
- Assessment plan agreed with the learner.
- Evidence referenced to the criteria.
- Feedback recorded.
- Everything signed and dated by assessor and learner.
The most common issues I find
- Evidence mapped to criteria it does not actually show.
- Feedback that does not say what to improve.
- Missing dates or signatures.
- Questioning recorded as “discussed” with no detail of what was said.
Tip
Before you submit, read your record as if you were the IQA. If a stranger could follow your decision, you are ready.
Where this leads
If you enjoy this side of the work, the next step is becoming an IQA yourself. Read what an IQA does all day.
Questions people ask
Does an IQA check every assessment?
No. IQAs sample, planned by risk. New assessors are usually sampled more.
What happens if the IQA disagrees with my decision?
They give you feedback and an action, and the decision is reviewed before any certificate is claimed.
What does VACS stand for?
Valid, authentic, current and sufficient: the four tests for evidence.